cPanel – Service is running but shows as failed in WHM Service Status

This morning I was informed the service cpanel_php_fpm was down.

So I logged into WHM and it indeed showed that it was down.

Next I logged into SSH and restarted the service by running the following command:

# /scripts/restartsrv_cpanel_php_fpm restart

The result shows that it is up.

# ps -C cpanel_php_fpm and it shows 2 processes running.

Ok, that’s great, but it still shows the service as being down in WHM.  It usually take WHM a while to catch up on the service status.  To speed up this process, I ran:

# service cpanel restart

This should update all the service statuses.  However, this time it didn’t do the trick.  So I removed the chkserv.d file and re-enable the service in WHM.

# rm -f /etc/chkserv.d/apache_php_fpm

Re-enable it in WHM.

Now all services are shown as up.

Great!  Don’t forget you can use this to fix any other services if you are sure the service is up and WHM Service Status is displaying the incorrect status.